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- Strategic communications planning, planning facilitation, and opinion research (surveys and focus groups).
- Marketing communications, advertising, marketing collateral and new business development.
- Writing including feature articles, blogs, speeches, press releases, and presentations, as well as proofing and editing.
- Employee communications including publication management, intranet development and benefit/HR communications.
- Change management including mergers, new policies and procedures,
- Web/electronic communications, including website development and management, website content, e-mail marketing and social media.
- Media relations, story pitching, crisis management, and media events.